BC Transit has introduced a new policy for summer bus operations in Greater Victoria. The move has triggered strong criticism from the local transit workers’ union.
The new guideline, in place since July 14, 2025, changes how buses with broken air conditioning systems are handled. Before, buses with faulty ACs could be replaced during hot weather. But now, that option may not be guaranteed, especially during peak travel hours.
The union, Unifor Local 333-BC, which represents nearly 1,000 workers in road transport services such as BC Transit, handyDART, and Medi-Van Canada, is calling the decision the “Hot Bus” policy.
In a statement released on July 18, the union said that the policy shifts focus from worker and passenger comfort to service speed.
“Transit operators will not receive a replacement bus if the AC system fails during busy periods,” the union said. “We believe this policy goes against BC Transit’s mission and values. Choosing service over safety is not acceptable.”
Stephen Bains, the president of Unifor Local 333-BC, said the new rule marks a big change from past practices. In previous years, he said, drivers and maintenance crews could act quickly when a bus became too hot. If the inside temperature was high and the AC wasn’t working, they could call for a new bus.
“This new policy seems focused only on keeping buses on time, no matter the cost,” Bains said. “It’s a sign that BC Transit is more worried about the schedule than about comfort or health.”
BC Transit, in its response, said that the policy was reviewed and approved by its safety and operations teams. The agency said that health and safety rules are still in place and that WorkSafe standards are followed.
While automatic bus swaps may no longer happen as often, the company said it will still consider them when resources allow.
“We need to balance the rider experience with keeping buses running on time,” BC Transit explained. “If needed, and if other buses are available, we can switch out a bus with broken AC to avoid major service problems.”
To help staff stay safe, BC Transit is reminding drivers to drink plenty of water and watch for signs of heat illness. The agency said it has provided tips and reminders to staff on how to stay cool during hot weather.
“The safety of our employees and customers comes first,” BC Transit said. “Our hot weather plan meets all WorkSafe rules. It is managed by our operations team and reviewed by safety experts.”
Still, the union remains unhappy. Unifor said that working in buses without AC in hot weather is not only uncomfortable but also risky. The union is asking the public to be patient with drivers.
“If you are riding on a hot bus and feel unwell, please let the driver know,” Unifor said. “They can help you get emergency care if needed. Riders should also report concerns directly to BC Transit, not to operators.”
Heat stress can cause symptoms such as dizziness, headaches, and nausea. Prolonged exposure can lead to more serious conditions. Transit operators often work long shifts, and spending hours inside a hot bus can be dangerous, especially during heat waves.
The union’s warning comes at a time when temperatures in the region are rising. Environment officials expect several days of heat in the coming weeks. With that in mind, the debate over BC Transit’s new policy is likely to continue.
The ‘Hot Bus’ policy is now in effect across the Victoria Regional Transit System. Riders are being urged to stay alert and take precautions during their trips.
As the heat continues, the tension between meeting service demands and keeping workers safe will remain at the center of this debate.
